FAQs

Q) HOW CAN I ORDER ON YOUR WEBSITE?

1) Add all the products in your cart by clicking on Add to Cart for each item.

2) Click on the Cart icon from the top of the page.

3) Confirm all the products all with the quantities.

4) Click on CHECKOUT to proceed forward.

5) Add your address and information required.

6) Click on continue to shipping method and select the standard shipping.

7) Click on continue to payment method.

8) Click on Complete Order to finish the procedure.

 

Q) WHAT IS YOUR DELIVERY TIME?

Delivery time is between 3 to 5 working days for domestic orders.

Q) WHAT ARE THE SHIPPING CHARGES?

150 PKR for nationwide delivery. Free delivery for orders over 2000 PKR. 

Q) DO YOU OFFER CASH REFUNDS?

No, we do not. In case of size issues or damaged product, we offer exchange or the customer will be issued a coupon of same value, which you can use to shop from our store now or in future.

Q) CAN I EXCHANGE MY OUTFIT IN CASE OF INCORRECT SIZE?

Yes. We offer hassle free exchanges.

Q) CAN I FIND OUT THE STATUS OF MY ORDER?

Yes, we provide every customer with a unique Tracking ID which can be used to check the status of their order.

Q) HOW CAN I CONTACT THE CUSTOMER SERVICE DEPARTMENT?

You can get in touch with TRYB Customer Support in any of the following ways:

   +92 308 1432918

   trybapparel@gmail.com

   tryb_apparel

   @trybapparel